Review reply drafts
Generate polite, brand-safe replies for happy, unhappy, and neutral customers without starting from a blank page.
AI review management for local businesses
Reply to every customer review in your own voice
AI drafts a personalised, on-brand response for each Google and Facebook review. You edit, approve, and post. Built for restaurants, clinics, salons, repair shops, and local service teams.
- AI drafts for pending reviews, approved by you
- Every draft stays editable
- No credit card to start
How it works
From new review to approved reply in three steps
Step 1: Bring in reviews
Connect a platform or add customer reviews manually. Everything lands in one inbox.
Step 2: AI drafts a reply
Sentiment is detected and a reply is drafted in your tone. Negative cases are flagged for a person.
Step 3: You approve and post
Edit, approve, or reject the draft. Nothing goes public without your sign-off.
Features
Built around the local review workflow
A focused reputation workspace for small teams that cannot afford to miss a review.
Sentiment tracking
Spot negative review patterns early so the owner or manager can fix the underlying service issue.
Platform inbox
Connect supported platforms or add real reviews manually while OAuth approvals are being completed.
Human approval
Save AI replies as drafts first, then edit, approve, reject, or delete them before using them publicly.
Manager dashboard
See response rate, review status, rating trends, and pending work without digging through spreadsheets.
Low-rating alerts
Route urgent low-star reviews to the person who can respond before the problem grows.
Who it's for
Restaurants, clinics, salons, repair shops, real estate offices, and local service teams
Capture every review
Keep Google reviews and manually entered feedback in one workspace.
Reply faster
Use AI to draft professional responses while your team focuses on serving customers.
Protect your reputation
Track unresolved negative reviews and make reputation management a daily habit.
Principles
Designed for real review operations
Built around how local teams actually work, not vanity dashboards.
AI replies are saved as drafts inside your workspace so you can review, edit, approve, or delete them before using them publicly.
Owner approval
Before public use
The dashboard shows saved platform reviews and manually entered customer reviews, not made-up activity.
Real review data
No placeholder activity
Manage review status, edit saved replies, remove reviews, and refresh analytics from the same authenticated account.
Daily workflow
One workspace
Stop losing trust to unanswered reviews
Start with your real customer reviews, then use AI to respond faster, protect your rating, and keep every review under control.